Privacy Policy

At Putonics Private Limited ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (putonics.com) or engage with our software development, robotics, and embedded systems services.

By using our services, you consent to the data practices described in this policy in accordance with the Information Technology Act, 2000 (India) and other applicable global privacy standards (including GDPR principles where relevant).

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

• Contact Data: Name, email address, phone number, and mailing address.
• Professional Data: Company name, job title, and project requirements.
• Technical Data: IP address, browser type, device information, and usage patterns collected via cookies and similar technologies.
• Payment Data: Transaction details processed securely via our payment partners (e.g., Razorpay). We do not store full credit card numbers on our servers.

2. How We Use Your Information

We utilize your data for the following legitimate business purposes:

• To provide and maintain our engineering and software services.
• To process transactions and send related information, including confirmations and invoices.
• To respond to inquiries, provide technical support, and send administrative messages.
• To improve our website's user experience and optimize our service offerings.
• To comply with legal obligations and protect against fraudulent or illegal activity.

3. Data Retention and Security

We implement industry-standard security measures, including SSL encryption and secure server architectures, to protect your data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure.

4. Disclosure of Information

We do not sell or rent your personal data to third parties. We may share information with:

• Service Providers: Third-party vendors who perform services for us (e.g., cloud hosting, payment processing).
• Legal Requirements: If required by law, subpoena, or court order.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data ("Right to be Forgotten").
• Opt-out of marketing communications at any time.

6. Cookies and Tracking

Our website uses cookies to enhance navigation and analyze traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer: